When will my order ship?
We normally process and ship orders within 1-3 business days after your payment is verified. This does not include weekends or holidays. However, if we have are running a crazy launch or promotion, orders can take up to 5 days to be processed. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. Why 1-3 business days? Well, we custom hand wrap every order and personalize a handwritten note to the recipient. Your experience with us should be top notch - and that does take a bit of extra time to complete.
Shipping times within the US are normally 2-5 business days, depending on the shipping type you select. International orders normally take between 5-12 business days. If you need your order for a specific date please choose priority shipping at checkout.
Our shipments are sent by USPS First Class and arrive in our custom Sheree Cosmetics packaging. Your items come beautifully hand wrapped in tissue paper and presented in our classic box with a handwritten letter. You're beautiful and special - don't you think your experience with us should be the same?
International Shipping Time:
Shipping for International orders normally takes between 5-12 business days. If you need your order for a specific date please choose rush shipping at checkout.
How much does shipping cost?
Domestic US order over $25 USD are eligible for FREE SHIPPING!
All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your Sheree Cosmetics order and/or shipping total. Sheree Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
What countries do you ship to?
We ship to (almost) all countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Democratic Republic of Congo, North Korea, Cuba, Iran, the Crimean region of the Ukraine, Sudan, Cote D’Ivoire, Turkey and Syria.
What is your return policy?
Sheree Cosmetics offers a 7-day money back guarantee on all full priced items. We want our customers to be 100% satisfied with their purchase. All sale or discounted items are not eligible for our money-back guarantee - these sales are final. Sheree Cosmetics reserves the right to refuse any returns at any time. We do not accept cancellations of orders placed online. For eligible returns - return shipping labels are to be paid by the customer, with refunds processed within 3-5 business days of receiving the returned product back to our location. Returns are subject to a 20% restocking fee. If any package is refused at delivery to the recipient and is sent back to our location - we do not process these as refunds. It is the recipients responsibility to track and accept orders which arrive to their location.